Shipping Information

At Jimed Surgical, we are committed to ensuring a seamless and convenient shopping experience for our valued customers. This includes providing clear and transparent information about our shipping and returns policies.

• Shipping Locations We currently offer shipping to customers within the United States.

• Shipping Times Our team strives to process and dispatch orders within 1-2 business days. Delivery times may vary depending on your location, but you can typically expect your order to arrive within 5-7 business days. Please note that these timeframes are approximate, and delivery times may be affected by factors beyond our control.

• Shipping Charges We offer free standard shipping on all orders within the United States. For expedited shipping options, additional charges may apply.

Returns & Exchanges

We want you to be completely satisfied with your purchase from Jimed Surgical. If you are not, we offer a straightforward and hassle-free return and exchange policy:

• Return Period You have 30 days from the date of purchase to return or exchange an item. To be eligible for a return, your item must be in its original condition, unused, and in the same packaging as when you received it.

• How to Initiate a Return To initiate a return or exchange, please contact our customer service team at imran.jimed@gmail.com Our team will guide you through the process and provide you with a return authorization number.

• Refunds Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.

• Exchanges If you wish to exchange an item, please let us know when you initiate your return. We will do our best to accommodate your request, depending on product availability.

Contact Us

If you have any questions or need assistance with shipping or returns, please don’t hesitate to reach out to our customer service team at imran.jimed@gmail.com We are here to help!